Shipping policy
# Shipping Policy
We work hard to get your Shock Force Onesâ„¢ to your door fast and free. Here's everything you need to know about our shipping.
## Shipping Destinations
ShockForce currently ships **within the United States only**. We do not ship internationally at this time.
## Shipping Options & Costs
| Option | Delivery Time | Cost |
|---|---|---|
| **Standard Shipping** | 3–5 business days | **Free** on every order |
| **Express Shipping** | 1–3 business days | $4.99 |
Free standard shipping is available on **all U.S. orders**, with no minimum purchase required.
## Order Confirmation & Tracking
Once your order is placed, you'll receive an email confirmation. As soon as your order ships, we'll send a second email with tracking information so you can follow it all the way to your door.
You can also track your order anytime at [shockforce.store/pages/tracking](https://shockforce.store/pages/tracking).
## Shipping Address
Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to addresses entered incorrectly. If you spot a mistake, email us at support@shockforce.store as soon as possible — if your order hasn't shipped yet, we'll do our best to update the address before it goes out.
## Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@shockforce.store within 7 days of the delivery date (or expected delivery date for lost packages). After our support team verifies the issue with the carrier, we'll send a replacement or issue a full refund — whichever you prefer.
## Returns
Need to return your order? See our [Return & Refund Policy](https://shockforce.store/policies/refund-policy) for full details. Return shipping is always free.
## Questions?
If you have any questions about shipping, our support team is here 24/7. Email us at **support@shockforce.store** and we'll get back to you fast.
---
*ShockForce, LLC — 5413 S 5900 W, Hooper, UT 84315, United States*