Shipping policy
Shipping Policy
We work hard to get your ShockForce Ones™ to your door fast and free. Here's everything you need to know about our shipping.
Shipping Destinations
ShockForce currently ships within the United States only. We do not ship internationally at this time.
Shipping Options & Costs
| Option | Delivery Time | Cost |
|---|---|---|
| Standard | 3–5 business days | Free |
| Express | 2 business days | $19.99 |
| Next-Day | 1 business day | $34.99 |
Next-Day orders must be placed by 11:30 AM EST to ship the same business day. Free standard shipping is available on all U.S. orders, with no minimum purchase required.
Order Confirmation & Tracking
Once your order is placed, you'll receive an email confirmation. As soon as your order ships, we'll send a second email with tracking information so you can follow it all the way to your door.
You can also track your order anytime at shockforce.store/pages/tracking.
Shipping Address
Please double-check your shipping address before completing checkout. We are not responsible for orders shipped to addresses entered incorrectly. If you spot a mistake, email us at support@shockforce.store as soon as possible — if your order hasn't shipped yet, we'll do our best to update the address before it goes out.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@shockforce.store within 7 days of the delivery date (or expected delivery date for lost packages). After our support team verifies the issue with the carrier, we'll send a replacement or issue a full refund — whichever you prefer.
Returns
Need to return your order? See our Return & Refund Policy for full details. Return shipping is always free.
Questions?
If you have any questions about shipping, our support team is here 24/7. Email us at support@shockforce.store and we'll get back to you fast.